FAQ STUDENT Edition

How do I login ?

For the Orbund Einstein login page, go to https://server1.orbund.com/einstein-freshair/index.jsp. Enter your username and password, and select student from the role drop-down menu. Then click the Login button.

If you do not select the proper role associated with your account, the system will give you an authentication error.

I forgot my password. How do I recover my password?

From the login page to https://server1.orbund.com/einstein-freshair/index.jsp. Click ‘forgot password’, right below the login button. You will be prompted for your email. You will then receive an email with your password.

I forgot my username.  How do I recover my username?

Email the Registrar, re******@**ms.org, or Tech Hel,p re******@**ms.org  to receive an email with your username.

Where do I find class materials? My class is blank, empty, or has disappeared. I only see the syllabus or Week 1 class materials.

The Student Guide emailed with your acceptance letter provides general instructions on accessing class materials.  Current class material is accessible or viewable only within the dates of the term. See the academic calendar found on UUMS.org to verify start and end dates of the term. You can be enrolled in a class but not be able to see the content until the first day of the term. Material stops being accessible after the last day of the term.

Instructors can set the dates when a session, the material for each week are accessible to students. Some may present class material session by session, week by week. Others might allow students access to the entire term at the beginning. Instructors can also set the date by which the material is no longer available. Most set this date to the end of the term.

Occasionally, the start and end date of a session or the items within a session, i.e., the discussion board, are incorrect. This is often the reason an item disappears once it was visible. If this appears to be the situation, contact the instructor or Tech Help.

Why do I have no assignments listed?

Many instructors place the assignment with the session text. They choose not to use the assignment feature of Orbund. Go to the session for each week, read it through to locate the assignment(s) and their due date.

How do I update my account and profile?

Log in or go to the Start Page. Click Start Page at the top of the left-hand menu if you are not already on the Start Page.

Click Account & Profile under the General Information Header on the right-hand side of the screen.

Select the General Info, Emergency Contact, or Acceptance Document Tab depending on the data you want to update.

Enter/update desired data.

You must click save at the bottom of the screen for the data to be changed. If necessary, scroll down the page or reduce the view.

The photo must be 300KB or less.

How do I submit my assignments?

If your instructor is using discussion forums for assignments, follow the steps outlined below.

Open the discussion by clicking on the link to the discussion. The link is the text next to the text “Discussion Forums”.  Notice the link will change to red when the cursor hovers over it. appear

The discussion forum will open.

Enter your response in the text box.  Then click post message.

To reply to a fellow student’s post. Click reply below the text box with their message.

Enter your comments in the text box that opened up click submit to send it. Note instructor and other students can view all replies.

Hints:

Backup your work

At least once a term, I receive a request to retrieve a response a student posted in a discussion forum. This functionality does not exist in Orbund. Once a response is deleted it is gone. This is true even if a system glitch is the reason behind your response ‘disappearing’. Experienced student know to keep a copy of their work so they can repost it. Reposting may be necessary if the instructor has not reviewed your work.

Cut and paste instructions into the post

Highlight the text with a click and drag, control c, then paste control v into your document.

Why did I receive Error Code Forbidden 403?

Orbund has a character (not a word) limit of 3000 on discussion posts.  Break the response into multiple posts as a workaround.

How do I view my unofficial transcript?

After logging into Orbund, click Reports & Transcripts from right-hand menu to see the options under it. Select the submenu option of Graduation Requirements. Now, a left-hand menu has the option of Transcript. Select it. Your unofficial UUMS Transcript is displayed. Scroll through it to view what classes you have taken when and the grade received.

Reports & Transcript>Graduation Requirements>Transcript

If you ever need an official transcript, request it through our registrar.